This notice describes the privacy rights of California residents under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). It supplements our Privacy Policy.
1. Categories of Personal Information We Collect
- Identifiers (name, email, phone).
- Commercial information (service requests and records of services).
- Internet activity (usage data, if you allow analytics cookies).
- Inferences drawn from the above to provide maintenance guidance.
2. Your Rights
Subject to certain limitations, California residents have the right to:
- Know what personal information we collect about you.
- Access the personal information we hold about you.
- Delete your personal information.
- Correct inaccurate personal information.
- Opt out of the sale or sharing of your personal information.
- Limit the use of sensitive personal information.
- Non-discrimination — we will not discriminate against you for exercising these rights.
3. Do Not Sell or Share My Personal Information
We do not sell your personal information. We also do not share it for cross-context behavioral advertising. If this ever changes, you will have the right to opt out. You can manage tracking preferences through our Cookie Settings.
4. Global Privacy Control
We recognize and honor Global Privacy Control (GPC) signals where applicable. When your browser sends a GPC signal, we treat it as a request to opt out of the sale or sharing of your personal information.
5. Exercising Your Rights
To exercise any of these rights, contact us at (510) 953-6617 or through our Contact page. We will verify your identity before processing requests and respond within the timeframes required by law.
6. Minors
We do not knowingly collect personal information from consumers under 16 without consent.