Oakland Roofing Repair & Replacement (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through our website, how we use it, and the choices you have.
1. Information We Collect
Information you provide
- Contact and estimate request details: name, email, phone, property address, city, and a description of the roofing service you need.
- Homeowner dashboard information: roof material, install year, address, last inspection date, and any notes or known issues you choose to save.
- Newsletter subscription: email address (and optionally your name).
- Account information: email address and name when you create a sign-in account for the dashboard.
Information collected automatically
- Usage data such as pages visited, device type, and approximate region, collected through analytics tools only if you allow them under our cookie preferences.
- Cookies and similar technologies, as described in our Cookie Policy.
2. How We Use Your Information
- To respond to estimate and service requests and provide roofing services.
- To maintain your homeowner dashboard and provide maintenance reminders.
- To send newsletters or service updates, if you request them.
- To improve our website and services.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the website and business (hosting, analytics, email delivery) under written agreements that limit their use of your data.
- Contractors and team members who perform roofing services at your property.
- Authorities when required by law or to protect our rights.
4. Data Retention
We keep personal information only as long as necessary for the purposes described above or as required by law. You may request deletion of your information at any time (see below).
5. Your California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). See our California Privacy Rights Notice for details and for our Do Not Sell or Share My Personal Information option.
6. Cookies
Our use of cookies is described in our Cookie Policy. You can manage your cookie preferences at any time via the cookie banner or our Cookie Settings page.
7. Security
We use HTTPS/TLS encryption for data in transit and take reasonable measures to protect your information. No method of transmission over the internet is completely secure.
8. Children’s Privacy
Our website is not directed to children under 16, and we do not knowingly collect their personal information.
9. Changes to This Policy
We may update this policy from time to time. The “last updated” date above reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at (510) 953-6617 or through our Contact page.